Terms of Service
1. General Provisions and Acceptance of Terms
1.1 These Terms of Service constitute a legally binding agreement between you and the operator of the Platform, and apply to your access to, registration for, login to, and use of all features of the Platform (including the web application and related supporting services).
1.2 If you use the Platform on behalf of a company, organization, or team, you represent and warrant that you are duly authorized to do so and to bind that entity to these Terms.
1.3 When you use the Platform to connect to third-party social media platforms (each a "Connected Platform", currently including but not limited to Facebook, Instagram, and X (formerly Twitter)), you must also comply with each such platform's own developer agreements, platform policies, community standards, and commercial terms of use (including, without limitation, the Meta Platform Terms, the X Developer Agreement, and the respective Community Standards).
2. Description of the Service
2.1 The Platform is an integrated application designed for overseas social media operations. Through official platform authorizations, it hosts and manages your social media accounts on your behalf, and primarily provides the following capabilities (subject to the features actually enabled for you):
- Account Center: Connect, host, and manage social media accounts on supported Connected Platforms (such as Facebook Pages, Instagram professional accounts, and X profiles); view basic account information, authorization status, and post lists; assign accounts to team members;
- Creation Center: Write, translate, and AI-polish content, upload media, select publishing accounts, publish immediately or on a schedule, and preview posts before publishing;
- Dashboard: Operational overviews including pending-post statistics, posting and engagement trends, follower trends, and a publishing calendar;
- Analytics: Aggregated metrics such as reach, engagement, and follower growth, with chart-based analysis and insights into top-performing content;
- System Settings and Personal Center: Team member management, profile and security settings, and more.
2.2 The Platform interacts with Connected Platforms through their official APIs / authorization mechanisms for lawful and compliant content publishing, engagement management, and performance monitoring. It does not provide unauthorized scraping that bypasses official interfaces or non-compliant automation capabilities.
2.3 We may adjust, upgrade, or discontinue certain features based on business needs, and will notify you through reasonable means (such as in-app notices, announcements, or email).
3. Account and Team Management
3.1 You should register and use the Platform with truthful and accurate information, keep your login credentials safe, and are responsible for all activities performed under your account.
3.2 Team administrators (such as the team owner) may create, edit, enable/disable member accounts, and assign connected accounts and permissions. Administrators should ensure that access is granted only to personnel with a legitimate business need.
3.3 If you discover that your account has been used without authorization, please notify us immediately and take measures such as resetting your password. Losses caused by your own failure to safeguard your credentials are your responsibility.
4. Third-Party Platform Integration
4.1 When you choose to authorize the Platform to connect to an account on a Connected Platform (for example, a Facebook Page, an Instagram professional account, or an X profile), you understand and agree that:
- The Platform will, based on the permissions you grant, use that platform's official APIs to obtain the necessary account information, published content, comments and engagement, and feature-related insights data;
- The scope of authorization is limited to the permissions displayed on and confirmed by you in that platform's authorization interface; you may revoke the authorization at any time via that platform's account settings (for example, Facebook "Settings → Apps and Websites", X "Settings → Security and account access → Apps") or within the Platform;
- After revoking authorization, the Platform will no longer be able to publish content to the corresponding account on your behalf or retrieve data that requires authorization, but this does not affect content you have already published publicly on the third-party platform.
4.2 You warrant that you have lawful administrative rights over the social media accounts you connect to the Platform (or have obtained explicit authorization from the account owner to host and operate the account), and that such authorization does not violate third-party platform rules or applicable law.
4.3 Any content you publish or manage on a Connected Platform through the Platform is deemed to be published by you (or the entity you represent). You must ensure that such content complies with the relevant platform's community standards, advertising and commerce policies (where applicable), and local laws and regulations.
4.4 The availability of Connected Platforms, API changes, review outcomes, rate limits, account restrictions, and policy adjustments are beyond the Platform's control. If these result in limited functionality or delayed data, the Platform will make reasonable efforts to assist in investigation but shall not bear liability beyond what is required by law.
4.5 The Platform undertakes to use data obtained from Connected Platforms in accordance with each platform's developer terms and related policies (for example, the Meta Platform Terms): solely to provide the product features that have been disclosed to you. We will not use such data for undisclosed purposes, will not sell it, and will not use it for ad targeting or for training AI/ML models (except as otherwise required by laws, regulations, or the relevant platform's policies).
5. User Content and Publishing Rules
5.1 "User Content" includes any text, images, videos, hashtags, comment replies, and other materials that you upload, write, generate, store, or publish through the Platform.
5.2 You retain your rights in User Content, but you grant the Platform a worldwide, non-exclusive, revocable license to use it to the extent necessary to provide the service (for example, storage, transmission, format conversion, cross-platform distribution, and preview display).
5.3 You may not use the Platform to create or disseminate content that is illegal, infringing, false, fraudulent, hateful, harassing, obscene, violent, or that violates others' privacy; nor may you publish misleading information or content that violates export control, cybersecurity, or data protection laws.
5.4 AI-assisted generated or translated content is for reference only. You are responsible for manually reviewing the accuracy, legality, and suitability of the final published content, and for bearing the associated responsibility.
6. Intellectual Property
6.1 The intellectual property rights in the Platform's software, interfaces, documentation, trademarks, logos, layouts, and source code belong to the Platform's operator or its licensors.
6.2 Unless otherwise provided by law, you may not, without written permission, copy, modify, reverse engineer, rent, sell, or otherwise exploit the Platform or any of its components.
6.3 Third-party names and marks such as Facebook, Meta, Instagram, and X belong to their respective owners. Their mention on the Platform is solely to describe interoperability capabilities and does not imply any undisclosed affiliation with or endorsement by them.
7. Prohibited Conduct
You agree not to engage in any of the following:
- Connecting or hosting accounts on the Platform without valid authorization from the account owner;
- Accessing, scanning, or interfering with the Platform or related systems and networks without authorization;
- Abusing APIs, circumventing rate limits, forging identities, or conducting prohibited automated bulk operations;
- Using data obtained through Connected Platform APIs for surveillance, discrimination, or any purpose prohibited by the relevant platform's policies;
- Reselling or sublicensing the Platform's services, or disclosing access credentials and tokens to unauthorized third parties;
- Interfering with other users or impairing the normal operation of the Platform or Connected Platforms.
8. Service Changes, Suspension, and Termination
8.1 We may suspend the Service due to system maintenance, security incidents, force majeure, or third-party dependency outages, and will provide advance or subsequent notice to the extent feasible.
8.2 If you materially breach these Terms, the Privacy Policy, or third-party platform rules, we may restrict features, suspend, or terminate your account, and may cooperate with lawful requests from regulators or platforms.
8.3 You may stop using the Platform at any time and request deletion of relevant data or revocation of third-party authorizations in accordance with the Privacy Policy.
9. Disclaimers and Limitation of Liability
9.1 The Platform is provided on an "as is" and "as available" basis. To the maximum extent permitted by law, we are not liable for indirect, incidental, or punitive losses caused by third-party platform failures, network conditions, your equipment, or your operational errors.
9.2 We do not assume advance-payment or joint liability for complaints, content takedowns, account restrictions, or legal liabilities arising from content you publish, but will provide necessary technical logs to assist within a reasonable scope (except where cooperation is required by law).
9.3 If liability must be assumed under mandatory law, our aggregate liability is capped at the fees you actually paid to us for the Service in dispute during the preceding 12 months; if the Service was provided free of charge, liability is capped at RMB 100 (unless otherwise provided by mandatory law).
10. Governing Law and Dispute Resolution
10.1 The formation, validity, interpretation, and dispute resolution of these Terms are governed by the laws of the People's Republic of China (excluding its conflict-of-laws rules).
10.2 Disputes arising from these Terms shall first be resolved through friendly negotiation between the parties. If negotiation fails, the dispute shall be submitted to the people's court with jurisdiction at the domicile of the Platform's operator.
11. Updates to These Terms
We may revise these Terms of Service from time to time. When updated, the effective date will be published on this page. If a change materially affects your rights or obligations, we will notify you via in-app notices or other reasonable means. Your continued use of the Platform after a change takes effect constitutes acceptance of the updated Terms.
12. Contact Us
If you have any questions about these Terms of Service, or need to contact us regarding accounts, authorizations, or content compliance matters, please reach us through the following:
- Product Name: Tianjian
- Email: admin@tianjian.online
- Data subject requests / deletion requests: please see the deletion instructions in the Privacy Policy
服务条款
1. 总则与条款的接受
1.1 本服务条款是您与本平台运营方之间具有法律约束力的协议，适用于您对本平台全部功能（含网络应用程序及相关配套服务）的访问、注册、登录与使用。
1.2 若您代表公司、组织或团队使用本平台，您声明并保证已获得合法授权，有权使该实体受本条款约束。
1.3 当您使用本平台连接第三方社交媒体平台（下称"接入平台"，当前包括但不限于 Facebook、Instagram、X（Twitter））时，您还应遵守各平台自身的开发者协议、平台政策、社区准则与商业使用条款（包括但不限于《Meta 平台条款》《X 开发者协议》及各自社区准则）。
2. 服务说明
2.1 本平台是面向海外社交媒体运营的一体化应用，通过各平台官方授权机制，代您托管和管理社交媒体账号，主要提供以下功能（以您实际开通的功能为准）：
- 账号中心：接入、托管并管理已支持平台上的社交媒体账号（如 Facebook 公共主页、Instagram 专业账号、X 账号）；查看账号基础信息、授权状态与帖子列表；向团队成员分配账号；
- 创作中心：撰写、翻译、AI 润色内容，上传媒体，选择发布账号，立即发布或定时发布，发布前预览；
- 工作台：待发统计、发布与互动趋势、粉丝趋势、发布日历等运营概览；
- 数据分析：触达、互动、粉丝增长等聚合指标，图表化分析及优质内容洞察；
- 系统设置与个人中心：团队成员管理、个人资料与安全设置等。
2.2 本平台通过接入平台的官方 API/授权机制，进行合法合规的内容发布、互动管理与效果监测，不提供绕过官方接口的未经授权抓取或不合规自动化能力。
2.3 我们可能基于业务需要调整、升级或中断部分功能，并将通过合理方式（如站内通知、公告或邮件）告知您。
3. 账号与团队管理
3.1 您应以真实准确的信息注册和使用本平台，妥善保管登录凭证，并对您账号下的全部活动负责。
3.2 团队管理员（如团队所有者）可以创建、编辑、启用/停用成员账号，并分配关联账号与权限。管理员应确保仅向有正当业务需要的人员授权。
3.3 如发现账号被未经授权使用，请立即通知我们并采取重置密码等措施。因您自身保管不善造成的损失由您自行承担。
4. 第三方平台接入
4.1 当您授权本平台连接接入平台上的账号（例如 Facebook 公共主页、Instagram 专业账号或 X 账号）时，您理解并同意：
- 本平台将根据您授予的权限，使用该平台官方 API 获取所必需的账号信息、已发布内容、评论与互动数据，以及功能相关的洞察数据；
- 授权范围以该平台授权界面向您展示并经您确认的权限为限；您可随时通过该平台的账号设置（例如 Facebook"设置 → 应用和网站"、X"设置 → 安全和账号访问 → 应用"）或在本平台内撤回授权；
- 撤回授权后，本平台将无法再代您向对应账号发布内容或获取需要授权的数据，但不影响您已在第三方平台公开发布的内容。
4.2 您保证，对您接入本平台的社交媒体账号拥有合法的管理权限（或已获得账号所有者对托管运营该账号的明确授权），且该等授权不违反第三方平台规则或适用法律。
4.3 您通过本平台在接入平台上发布或管理的内容，均视为您（或您所代表的主体）发布。您应确保该等内容符合相关平台的社区准则、广告与商业政策（如适用）及当地法律法规。
4.4 接入平台的可用性、API 变更、审核结果、限流、账号限制及政策调整均非本平台所能控制。如因此导致功能受限或数据延迟，本平台将尽力协助排查，但不承担法律规定之外的责任。
4.5 本平台承诺依照各平台开发者条款及相关政策（例如《Meta 平台条款》）使用从接入平台获取的数据：仅用于已向您披露的产品功能；不会将其用于未披露的用途，不会出售，不会用于广告定向投放或训练 AI/机器学习模型（法律法规或相关平台政策另有要求的除外）。
5. 用户内容与发布规范
5.1 "用户内容"包括您通过本平台上传、撰写、生成、存储或发布的文字、图片、视频、话题标签、评论回复及其他素材。
5.2 用户内容的权利归您所有，但您授予本平台为提供服务所必需的全球性、非独占、可撤销的使用许可（例如存储、传输、格式转换、多平台分发及预览展示）。
5.3 您不得利用本平台制作或传播违法违规、侵权、虚假、欺诈、仇恨、骚扰、淫秽、暴力或侵犯他人隐私的内容，亦不得发布误导性信息或违反出口管制、网络安全、数据保护法律的内容。
5.4 AI 辅助生成或翻译的内容仅供参考。您应人工审核最终发布内容的准确性、合法性与适用性，并承担相应责任。
6. 知识产权
6.1 本平台的软件、接口、文档、商标、标识、版式与源代码等知识产权归本平台运营方或其许可方所有。
6.2 除法律另有规定外，未经书面许可，您不得复制、修改、反向工程、出租、出售或以其他方式利用本平台或其任何组成部分。
6.3 Facebook、Meta、Instagram、X 等第三方名称与标识归其各自权利人所有。本平台提及仅为描述互操作能力之需，不代表任何未披露的关联或背书。
7. 禁止行为
您承诺不实施以下任何行为：
- 未经账号所有者有效授权，擅自在平台接入或托管其账号；
- 未经授权访问、扫描或干扰本平台或相关系统与网络；
- 滥用 API、规避限流、伪造身份或进行被禁止的自动化批量操作；
- 将通过接入平台 API 获取的数据用于监控、歧视或相关平台政策禁止的任何用途；
- 转售、转授权本平台服务，或向未授权第三方泄露访问凭证与令牌；
- 干扰其他用户，或损害本平台及接入平台的正常运行。
8. 服务变更、中止与终止
8.1 因系统维护、安全事件、不可抗力或第三方依赖中断，我们可能中止服务，并将在可行范围内提前或事后通知您。
8.2 若您严重违反本条款、隐私政策或第三方平台规则，我们可限制功能、暂停或终止您的账号，并可能配合监管机构或平台的合法请求。
8.3 您可随时停止使用本平台，并按隐私政策申请删除相关数据或撤回第三方授权。
9. 免责声明与责任限制
9.1 本平台按"现状"和"现有"基础提供。在法律允许的最大范围内，对于因第三方平台故障、网络状况、您的设备或操作失误导致的间接、附带或惩罚性损失，我们不承担责任。
9.2 对因您发布的内容引发的投诉、内容下架、账号限制或法律责任，我们不承担先行赔付或连带责任，但将在合理范围内提供必要的技术日志协助（法律规定必须配合的除外）。
9.3 如依强制性法律须承担责任，我们的累计赔偿责任以您在争议发生前 12 个月内实际支付的服务费用为上限；服务为免费提供的，以人民币 100 元为上限（强制性法律另有规定的除外）。
10. 法律适用与争议解决
10.1 本条款的成立、效力、解释与争议解决，均适用中华人民共和国法律（不含其冲突法规则）。
10.2 因本条款引起的争议，双方应首先友好协商解决；协商不成的，任何一方可向本平台运营方住所地有管辖权的人民法院提起诉讼。
11. 条款的更新
我们可能不定期修订本服务条款。更新后将在本页面公布生效日期；如变更对您的权利义务产生重大影响，我们将通过站内通知或其他合理方式告知您。变更生效后您继续使用本平台，即视为接受更新后的条款。
12. 联系我们
如您对本服务条款有任何疑问，或需就账号、授权、内容合规等事宜联系我们，请通过以下方式：
- 产品名称：Tianjian
- 邮箱：admin@tianjian.online
- 数据主体请求/删除请求：请参见《隐私政策》中的删除说明
本条款以中英文两种语言提供，便于应用审核；如中英文版本存在不一致，以中文版本为准。